Privacy Policy

1. Information We Collect

1.1 Information You Provide to Us

When you interact with our website or services, we may collect the following personal information:

When placing an order

Full name
Phone number
Email address
Shipping / consignee address
Order remarks or notes

When creating a member account

Email address

When applying to become a promotional partner or affiliate

Bank account information for commission payments

2. How We Use Your Information

We collect and use your information for the following purposes:

To process and deliver your orders
To provide customer support and before-sales or after-sales services
To send product updates, promotional offers, and marketing communications (optional and subject to your consent where required)

3. Sharing Your Information

We only share your personal information when necessary to provide our services.

For example:

Your shipping and consignee information may be shared with logistics providers, shipping carriers, or freight forwarders for order delivery purposes.

We do not sell or rent your personal information to third parties.

4. Data Protection

We take reasonable administrative and technical measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

You have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your personal information from our systems
Opt out of promotional communications at any time

If you request deletion of your information:

We will remove your personal data from our active systems where reasonably possible
You will no longer receive promotional emails, calls, or marketing communications from us

To submit a privacy-related request, please contact us at:

📧 support@telesin.ae